General

• Can Wireless18 be used on any mobile device (phone, pda, etc)?
• Wireless18 is for free? What's the catch?
• Why become a Wireless18 subscriber ?
• A new version has been released how do I update?
• How do I get a golf course's details onto my device?
• The course I play at does not exist on the website.How can I download its details?
• Can I lock Wireless18 so it doesn't score keypresses whilst in my pocket?
• How much data is sent between phone and website ? Does it cost a lot ?

Technical Details for Specific Handsets

• Why doesn't Wireless18 install on my Nokia 6310i?
• Why doesn't Wireless18 install on my Motorola V60i phone?
• Why doesn't Wireless18 install on my Motorola T720i, T722i?
• How do I turn off T9 text entry on my Motorola i95cl or i730?
• On my Sony Ericsson T610/T616, I get a NullPointerException.
• I am having problems with the menus on my p900
• I've installed Wireless18 on my external memory card, why won't it start?
• I am getting the error message "Unable to load class ..." on my Samsung phone?

Network-Related Issues

• I'm get "Network error" or the wheel just keeps spinning on network operations?
• On my Sony Ericsson T6*0 or Z600, I'm get "Network error" or the wheel just keeps spinning on network operations?
• On my Nokia 3620, 3650, 3660, 6600, 6620, 7650, N-Gage, Siemens SX-1, or Sendo X, I'm get "Network error" or the wheel just keeps spinning on network operations?
• On my Motorola V300, V400, V500, V525, V600, V80, I'm get "Network error" or the wheel just keeps spinning on network operations?

BlackBerry Issues

• When installing using the Desktop Manager I'm getting the message "No additional applications designed for your handheld were found" or "The application ... cannot be loaded because some required files are not available".
• On my Pearl I'm getting the error "No additional applications designed for your device"
• Each time I try a network operation, I get the error "Permission denied".
• On attempting a network operation over BES and am getting an "IPPP" error with my BlackBerry?
• On attempting a network operation I get "The application ... has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy."?
• I'm getting a "Bad DNS Address" or "java.lang.NullPointerException" error message on my BlackBerry 7510, what do I do?
• I'm getting the error "Error - Unable to open connection" on my BlackBerry 7510, what do I do?

No, you device must support Java. Please feel free to contact us if you are not sure.

The Java application is free and the use of the website is free. The catch is that unless you become a paid subscriber your scorecards will be automatically deleted 21 days after they are submitted.

You can store unlimited courses and scorecards at Wireless18. Any cards you have ever submitted to Wireless18 will be visible again in your own personal scoreboard.

On most devices you can just choose Wireless18 from the device's application menu and select update. Otherwise delete the old version and download the new one.

You must download it directly via the Wireless18 application. So load up the W18 application and...

1. Select the item 'Course Menu' from the main menu.
2. Select the item 'Get Course' from the course menu.
3. On this 'FIND COURSE' screen enter the first few characters of the area code (postcode, zip code) of the course you want to download (e.g. 7600) . Then select the 'Find' item from the menu.
4. The application will now connect to wireless18 server and look if any courses are stored there that start with this code.
5. If no courses are found for this code you will see the message 'Sorry no course stored at W18 match this code'.
6. If any courses are found that have this area code then there they are listed using the following format - COURSE NAME (COUNTRY CODE) for example Wareham Golf Club (UK).
7. Select the course that you wish to download and select 'Load' item from the menu. The information for thus course is then downloaded onto the phone.

To view the golf course information that is currently downloaded onto your phone...

1. Select the item 'Course Menu' from the main menu.
2. You will then see a screen that shows a scorecard containing information such as Course Name and Par, SI and Distances for each hole.
3. This is a scrollable screen so if your phone's display is to small to show all the holes then just use the up & down arrows (or pointer device) of your phone to scroll the card up and down.
4. If you wish to adjust the size of the text on the screen press '*' until you get the size that best suits you. There are 2 text sizes (medium & large).

If you register at the website you can then add the course details yourself. This course can then be shared by all other wireless golfers.

On the 'keep score' screen press '#' to lock the devices keypad.

The data transferred is much smaller than an SMS message and on the average call plan costs much less than one. The actual operations break down as...

1/. login(performed once per device) : 17 bytes sent / 4 bytes received
2/. Post round to website : 146 bytes sent / 24 bytes received
3/. Find Courses on website : 20 bytes sent / 20 bytes received
4/. Download Course onto phone : 20 bytes sent / 95 bytes received

Wireless18 is larger than 30 KB and the Nokia 6310i limits java applications to 30KB. Please contact us and we will send you a smaller version that will work.

V60i with old firmware can have problems installing. Updating the firmware to at least version PHX8_G_03.12.04R will fix the problem. The firmware version can be viewed under Settings -> Phone Status -> Other Information -> S/W Version.

Problems tend to occur (memory full, app doesn't appear in "Games and Apps" folder, etc) when there is not enougth memory. If you can delete other Java application and reinstall Wireless18. It should appear in the "Games and Apps" folder.

Press the Menu key twice when entering text, and then select your desired mode of text entry.

Older SE T610/T616 devices sold with R1* firmware exhibit a number of serious bugs in the underlying J2ME implementation.If you are experiencing NullPointerExceptions, we recommend upgrading to the R3* series of firmware; you can get this done at any authorized Sony Ericsson service center or service point.

You can check your particular firmware version with the following key sequence: >*<<*<* (where the arrows mean push the joystick in the indicated direction, and * means press the * key). From the Service menu, select "Service Info." -> "SW Information". If the top line begins with "R1", you have the old firmware.

The initial version of the Sony Ericsson P900 software had some serious menuing problems, We recommend upgrading to the latest software by going to the Sony Ericsson Update Service and follow the instructions.

This can cause a problem, please re-install the application on your phone's internal memory and try starting it again.

Make sure that you are using one of the preloaded screensavers or wallpappers that came with the phone. If the problem persists, delete any unused wallpaper, pictures, ringtones and applications, reboot the phone and try to execute the application again.

For any Java application to access the internet from your phone you must have GPRS enabled. So your first step is to check this is the case. The easiest way to do this is to contact your Service Provider. A lot of providers will send a sms to your phone which sets this up for you.

1. Make sure GPRS is enabled on your phone.
2. Still doesn't work? Okay when GPRS was created on your phone an APN (access point) will have been entered onto your phone with the GPRS connection details. Each APN on the Sony Ericsson T6*0 phones have an unique identifier known as a CID. The CID can be found by Selecting Connectivity -> Data comm -> Data accounts -> . W18 works best if we connect through CID=1, so if the current APN associated with CID=1 is not a GPRS/Internet APN, simply create a new APN, copy the APN settings from the APN associated with CID=1 and then copy your GPRS/Internet settings to the APN associated with CID=1.
3. Still doesn't work? Well make sure that you default connection is the GPRS one and not a WAP connection. Go to Connectivity -> WAP options -> WAP profiles -> (Your GPRS profile name) and set this as default.

With GPRS on these phone you may need to make sure that access point the phone uses is an Internet access point rather than a WAP access point. You can find these at Tools -> Settings -> Connection -> Access points. It is best to contact you operator and ask them for the details to enter here for an internet access point. If you find they are no help please contact us with your country and operator name and we will try to find the details for you..

All Java applications on Motorola's V-series phones require a special "Java Session" WebSession for network connectivity. This WebSession is separate from any WAP or GPRS/Internet WebSessions you may already have configured.
To create this new Web Session for used by Java applications

1. Select Menu -> Web Access -> Web Sessions -> [New Entry]
2. Name the new entry "Java Session", set all Service Types to "HTTP", and enter the relevant GPRS APN information for your network operator

If you encounter the message "Browser setup is incomplete" when you are configuring your Java Session, you can safely ignore it. The most important fields to change are Service Types, GPRS APN, User Name, and Password (last three are located at the very bottom of the WebSession setup page).

This BlackBerry issue is encountered with Desktop Manager v3.6. The workaround is to instead install Desktop Manager v3.6 Service Pack 2 (not Service Pack 1). Contact your carrier for this download and follow their instructions.

Apparently the cd with desktop manager that comes with the blackberry doesn't even have everything you need in order to communicate properly with your blackberry. The only thing it lets you do is see the device and that is it. An additional download is needed that can be found here... "http://na.blackberry.com/eng/support/downloads/download_sites.jsp

This means you have answered "Deny this connection" along with "Don't ask this again" checked on the HTTP network permissions popup. To get around "Permission denied" on subsequent uses, you need to re-enable the network permissions popup. The following set of steps is one way we've found to re-enable BlackBerry's network permissions popup. To prevent any accidental data loss, we recommend backing up your application data before proceeding.

1. Start the BlackBerry Desktop Manager
2. Establish a serial or USB connection to your BlackBerry handheld
3. Uninstall the affected application from your handheld:
   • Start the Application Loader
   • Uncheck the box next to the affected application in the "Handheld Applications Selection" list
   • Click Next and then Finish to initiate the uninstall
4. Erase the application's data from your handheld:
   • Start the Application Loader
   • Click Next twice until you arrive at the screen entitled "Completing the Application Loader Wizard"
   • Click on the "Advanced..." button located in the lower right
   • Check the "Erase all application data" checkbox and select Next to continue
   • Leave the radio button on "Automatically backup the handheld application data..." and select Next to continue
   • Click Finish to initiate the unload and reload of handheld application data
5. Reinstall the affected application back onto your handheld:
   • Start the Application Loader
   • Recheck the box next to the affected application in the "Handheld Applications Selection" list
   • Click Next and then Finish to initiate the reinstall

Next time you use the reinstalled application, you should see the network permissions popup as per normal. Just make sure you "Allow this connection".

This message indicates that Wireless18 could not successfully connect to a BlackBerry Enterprise Server (BES) with Mobile Data Service (MDS). Connections using BES/MDS require BES v3.5 or later for Microsoft Exchange, or BES v2.2 or later for Lotus Domino. Mobile Data Service must be enabled on the BES. If your BES fulfills these requirements, the issue may be that you do not have an appropriate IPPP service book entry synchronized to your handheld. The current list of service book entries can be viewed within Options (Swiss Army Knife icon or Wrench icon). You may need to consult your system administrator for help in synchronizing an appropriate service book entry and/or isolating the connection problem further.

Simply upgrade to the latest versions of wireless18

Be sure that your BlackBerry has wireless turned on.

There can be a delay of 24 hours (or more) from the time you order Nextel's BlackBerry Email and Web Plan, to the time when full data services work on the handheld. Please try again tomorrow. (Note: this error can occur even if your voice plan, BlackBerry email, and/or Nextel Online are already activated - they're completely separate from the data service Wireless18 requires.)

Special thanks to reqwireless where a lot of this knowledge originated from.